Privacy policy - Electronic Service Pro

1. General

Electronic Service Pro respects your privacy and is committed to protecting the personal data of its customers. In this privacy policy, we explain how we collect, use and protect personal data.

2. What information do we collect?

We collect the following information from our customers:

Name
Contact information (email address, phone number, address)
Payment information (only for processing the payment transaction, not stored)
Information about maintenance services and devices

3. How do we use your information?

The information we collect is used for the following purposes:

Processing orders and maintenance services
Improving customer service
Communicating about orders and maintenance
Marketing communications, if you have given your consent

4. Sharing information with third parties

We do not sell, rent or share your personal data with third parties without your consent, unless required by law or if it is necessary to perform the services (e.g. delivery services).

5. Data retention and protection

We retain your personal data only for as long as is necessary to provide the services or as required by law. We protect your data with technical and organizational measures to prevent unauthorized access, use or disclosure.

6. Your rights

You have the right to:

Check what data is stored about you
Request correction of inaccurate data
Request deletion of your data, unless the law requires its retention

You can exercise these rights by contacting us using the contact details below.

7. Cookies

Our website uses cookies to improve your user experience. Cookies are small text files that are stored on your device. You can prevent the use of cookies in your browser settings if you wish, but this may affect the functionality of the website.

8. Changes to privacy policies

We reserve the right to update these policies as necessary. We recommend that you check the policies regularly. We will notify our customers separately of any significant changes.